Customer experience SaaS platform Contentsquare has closed $500 million in Series E led by SoftBank Vision Fund 2

SaaS customer experience platform Contentsquare that enables brands create better experiences on web, mobile and apps, has announced the closing of a $500 million in a Series E funding round. Led by Softbank Vision Fund 2 and with existing investors Eurazeo, KKR, Highland Europe, BlackRock, Canaan Partners and Bpifrance also participating. This capital brings the total funding raised to date to $810 million and the company is now valued at $2.8 billion.

The funding will be used to further develop its platform as well as accelerate the firm’s growth, with the firm reporting revenue growth rate of 121% within 4 years, and the continuation of its strategic M&A (Dareboost and AdaptMyWeb acquisitions) and further expand globally prioritizing towards Asia market and mainly China. The capital is expected to boost even more their team rooster with more than 1500 new jobs planned over the next 3 years.

Contentsquare provides a platform that analyzes customer behavior through billions of anonymous web, mobile and app interactions analyzing $1.5 billion in transactions daily, in respect of data privacy laws, transforming this knowledge into intelligent recommendations for users to increase revenue, engagement and growth. Customer experience data such as content, UX, product, pricing, acquisition channel and performance are being integrated into the platform to provide all the necessary insights to offer an improved and successful customer journey.

Founded in 2012 by Jonathan Cherki and headquartered in Paris, has since expanded in Europe and the rest of the world with offices from New York, San Francisco and London to Munich, Tokyo and Tel Aviv being overall active to 26 countries across the globe. The company has a wide range of clientele across sectors which include media, telecommunications, retail, tourism, automotive, finance with brands such as Microsoft, BMW, IKEA, Gucci being some of them to use Contentsquare’s data to improve their customers digital experience.

Jonathan Cherki said: “Innovation is in Contentsquare’s DNA and today’s investment is a result of the tremendous hard work of our passionate and ambitious team. Our growth has been accelerated by the world’s shift towards digital, and our technology answers many of the digital transformation challenges brands face today,”.

By democratizing access to actionable customer insights, Contentsquare empowers businesses in every sector to build better digital experiences for everyone,” commented Yanni Pipilis, Managing Partner for SoftBank Investment Advisers. “We’re excited to partner with Contentsquare on its journey as one of the global leaders in UX optimization.”

Source: Contentsquare Lands $500M Series E Investment Led by SoftBank Vision Fund 2 To Fuel Rapid Global Expansion and AI-Driven Digital Experience Innovation”

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